Skip to content

Privacy

Privacy notice

[Draft: have this reviewed before launch]

This notice explains how Elevate Profiles handles personal information, in line with South Africa's Protection of Personal Information Act 4 of 2013 (POPIA).

Who we are

Elevate Profiles is a behavioural-intelligence consultancy based in Gauteng, South Africa, run by Yvette Pauley. Elevate Profiles is the responsible party for the personal information described in this notice. You can reach us at yvette@elevateprofiles.co.za.

What we collect

When you use the contact form on this website, we collect the details you choose to give us: your name, email address and your message.

Assessment data is not collected through this website. It is collected through the PPA and Shadowmatch platforms, under separate consent that you give at the time of the assessment.

Why we collect it

We use your information to respond to your enquiry and to deliver the services you ask us for. We do not use it for unrelated marketing.

Who we share it with

We do not sell personal information. We share it only with service providers who help us run the business, such as the email provider that delivers contact-form messages to us, and only as far as they need it to provide that service. Some of these providers may store or process information outside South Africa.

How long we keep it

We keep enquiry details for as long as we need them to respond to you and to manage any engagement that follows, and for [the retention period to be confirmed] after that, unless the law requires us to keep them for longer. After that we delete them or make them anonymous.

Your rights

Under POPIA you have the right to:

  • ask what personal information we hold about you (access);
  • ask us to correct information that is wrong or out of date;
  • ask us to delete your information;
  • object to how we use your information; and
  • lodge a complaint with the Information Regulator (South Africa) if you believe your information has been mishandled. Its contact details are on inforegulator.org.za.

Privacy requests

To make a request or ask a question about your personal information, email yvette@elevateprofiles.co.za. We will respond as soon as we reasonably can.

Back to the home page